Authorize CC without Incidental at Check-In (Cloud)

Authorize CC without Incidental at Check-In (Cloud)

Incorporating incidental settings within the interface will include the additional amount for each reservation during the check-in process, utilizing a credit or debit card. Prepaid reservations, such as those made through Expedia or Priceline, differ in that you can only authorize the amount owed by the OTA to the hotel. The following steps will outline how to authorize the incidental charges on a separate folio, using the guest's credit card.

1. This first step is very important, if it has not been done automatically. Before check-in, create a B Folio for incidentals.



2. Check-in the reservation choosing credit card as method of payment. Because the A Folio has been setup for Room&Tax only, the incidental setup amount will NOT be added to the remaining amount.



3. Once the credit card window opens, confirm the authorization.



4. Complete the check-in.

If you want/need to authorize the incidental amount on the guest credit card, continue the process.
5. Click on "Guest Account" and click on the letter B to open the reservation of the B Folio.



6. Scroll down to the method of payment and select Credit Card.



7. The incidental amount setup in the credit card interface will show in the "Current Auth Amount" field.



8. Complete the authorization.



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